Last Updated: September 13, 2026
At POLARPIX Photo Magnets (“POLARPIX,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Order details
- Information you provide when contacting customer service
- Website usage and device information
- Cookies and similar technologies
Photos You Upload
POLARPIX allows customers to upload personal photographs to create custom photo magnets.
Photos uploaded to our website may be collected and processed solely for purposes such as:
- Creating your customized photo magnets
- Processing and fulfilling your order
- Providing customer service
- Resolving problems with an order
- Preventing fraud or misuse
We do not sell your uploaded photographs to third parties.
We do not use customer-uploaded photographs for advertising, social media, or promotional purposes without your permission.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Create and manufacture customized products
- Process payments
- Ship your orders
- Communicate with you about your order
- Provide customer support
- Respond to questions or requests
- Improve our website, products, and services
- Detect and prevent fraud, abuse, or security issues
- Comply with legal obligations
- Send promotional communications when permitted by law and, where required, with your consent
3. How We Share Information
We may share information with trusted service providers that help us operate our business.
These may include:
- Shopify and website service providers
- Payment processors
- Shipping and delivery companies
- Photo-upload or product-customization software
- Website analytics and marketing services
- Technology and cloud-storage providers
- Professional advisers or legal authorities when required by law
These providers receive only the information reasonably necessary to perform their services.
We do not sell your personal information or customer-uploaded photographs.
4. Payment Information
Payments made through our website may be processed by third-party payment providers.
POLARPIX generally does not receive or store your complete credit or debit card number. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand how visitors use our website
- Improve website performance
- Measure advertising effectiveness
- Provide relevant marketing or advertising
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.
6. Marketing Communications
If you provide your email address and consent to receive marketing communications, we may send you information about POLARPIX products, promotions, discounts, and news.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
Transactional communications, such as order confirmations, shipping updates, and customer-service messages, may still be sent when necessary to complete or manage your order.
7. Customer Photos and Content
Photos uploaded by customers remain the customer’s responsibility.
By uploading a photograph, you represent that you have the necessary rights or permission to use the photograph and have it reproduced as part of your order.
POLARPIX uses uploaded photographs to fulfill customized product orders and does not claim ownership of your photographs.
Unless you give us permission, we will not intentionally use your uploaded photographs for advertising, social media, or other promotional purposes.
8. Retention of Information and Photos
We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with legal requirements.
Customer-uploaded photographs may be retained for a limited period when necessary to manufacture an order, provide customer service, resolve an issue, or support our business operations.
When information or photographs are no longer reasonably necessary, we may delete or securely dispose of them, subject to applicable legal and operational requirements.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services.
POLARPIX is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party service you use.
11. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
12. California Privacy Rights
If you are a California resident, California privacy laws may provide you with certain rights regarding your personal information.
Depending on applicable law, you may have the right to:
- Know what categories of personal information we collect and how we use it
- Request access to certain personal information we maintain about you
- Request deletion of certain personal information
- Request correction of inaccurate personal information
- Opt out of certain sales or sharing of personal information, where applicable
- Receive information about how your personal information is collected and disclosed
- Exercise applicable privacy rights without unlawful discrimination
POLARPIX does not sell customer-uploaded photographs.
To make a privacy request, please contact us using the information provided below.
We may need to verify your identity before completing certain requests in order to protect your information.
13. Your Privacy Choices
You may:
- Unsubscribe from marketing emails
- Adjust your browser’s cookie settings
- Contact us to request access, correction, or deletion of applicable personal information
- Request information about how your information is handled
Some information may need to be retained when required by law or reasonably necessary for legitimate business purposes.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this policy.
15. Contact Us
If you have questions about this Privacy Policy or how POLARPIX handles your information, please contact us:
POLARPIX Photo Magnets
Email: admin@polarpixphotomagnets.com
Website: https://polarpixphotomagnets.com/
We will make reasonable efforts to respond to privacy-related requests and questions in accordance with applicable law.